As artificial intelligence reshapes every corner of our economy, the question facing enterprise leaders is no longer whether to adopt AI, but how to do so responsibly with trust in mind.
In this fast-evolving regulatory landscape, where the development and deployment of trustworthy AI is no longer optional, AI literacy has emerged as a cornerstone of trusted AI.
According to a 2024 report by the IBM Institute for Business Value, CEOs now estimate that 35% of their workforce will need retraining and reskilling within the next three years (an increase from just 6% in 2021). Additionally, a 2024 McKinsey report on Gen AI highlights that early enterprise adopters focus heavily on upskilling and reskilling in order to truly reap the benefits of this technology.
With the EU AI Act’s Article 4 requirement for AI Literacy now in application, and a clear requirement that providers and deployers ensure a sufficient level of AI literacy among their enterprise staff and users, organizations are being required not only to scale AI capabilities, but to do so with accountability embedded into every layer. At Credo AI, we are ensuring that AI Literacy is not only deeply integrated into our governance platform, but also available to enterprises just beginning their journey to achieve AI Governance through our AI Governance Academy offering.
Why AI Literacy Matters More Than Ever
The EU AI Office’s new Living Repository of AI literacy practices on the European Commission’s official website is an important effort to globally recognize and share scalable AI literacy models. This Living Repository now also includes our own AI Literacy offering (AI Academy), highlighting how leading organizations like Credo AI are stepping up to meet the requirements of Article 4 of the EU AI Act. It’s a signal to the market that effective AI literacy must be contextual, tailored, and actionable. Credo AI is proud to contribute our practices to this effort, and continue to learn and iterate on our AI Literacy program with others in the AI ecosystem. By making AI literacy core to enterprise culture, we are helping organizations navigate complexity, mitigate risk, and seize opportunity, without compromising trusted AI.
Credo AI’s Responsible AI Governance Platform empowers organizations in all sectors (including highly regulated sectors such as finance, healthcare, HR, and insurance etc.) to deploy cutting-edge AI systems with confidence. Designed to align AI development and usage with leading regulatory mandates such as the EU AI Act, the platform supports continuous risk monitoring across fairness, transparency, security, and compliance, among other dimensions. But for Credo AI, compliance isn’t enough. The goal is cultural transformation: ensuring that AI literacy is not a one-time intervention but a dynamic and embedded feature of daily enterprise workflows.
A Tiered, Role-Specific Approach to Governance Education
Credo AI’s AI Literacy programs are more than just training modules—they’re a critical lever for scaling responsible AI across diverse industries. Delivered via our proprietary AI Governance Academy framework, these comprehensive programs meet stakeholders where they are, offering tailored content for legal teams, data scientists, compliance officers, and business executives alike. Foundational modules focus on ethics and legal obligations, while advanced tracks tackle AI risk modeling, audit readiness, and technical governance.
Our Academy delivers tailored training content for a wide array of stakeholder groups, including training for non-technical roles such as compliance officers, HR professionals, and policymakers focused on the ethical, legal, and societal dimensions of AI. Meanwhile, data scientists and ML engineers engage with advanced content on risk management, algorithmic auditability, and regulatory frameworks such as the EU AI Act within the Credo AI Academy training.
Training is not generic; it is context-aware, industry-specific, and mapped to real AI use cases. From scenario-based simulations to dynamic policy wikis and interactive workshops, our modular approach ensures that AI literacy is not abstract, but immediately applicable across the enterprise.
From Onboarding to Operations: Embedding Literacy into the Enterprise
Every new employee at Credo AI undergoes robust onboarding, which includes dedicated AI literacy training. Ongoing education is maintained via internal “team wikis,” newsletters, AI bootcamps, and direct access to regulatory updates, as well as AI research and capability updates. The same structure is also extended to our diverse client base through our AI Governance Advisory services, enabling downstream actors to align with best practices—whether they’re just beginning their governance journey, or managing complex AI systems already in production.
We’ve also built feedback loops to continuously refine learning content based on deployment experience, as well as technical and regulatory evolutions. This ensures AI literacy evolves alongside the technologies and legal obligations it must address, serving as a flywheel of knowledge capital across our employee and client base. This is what trustworthy AI looks like.
Given our AI literacy programs are in constant growth and evolution, we have built a robust monitoring framework alongside this program. From participation rates to knowledge retention and behavioral shifts, the goal is to ensure that training not only informs, but transforms organizational behavior.
Our strategy prioritizes adaptive learning, real-world case studies, and industry-specific pathways that make AI literacy meaningful, relatable, and sustainable. Credo AI’s work is underpinned by a keen understanding of the myriad challenges organizations face. Chief among them: bridging technical knowledge gaps, particularly for non-technical staff; maintaining relevance in a rapidly evolving regulatory landscape; and overcoming resistance to responsible AI practices in industries that prize speed and scale.
A Call to Learn—and Lead
The EU AI Office’s Living Repository is an important effort to globally recognize and share scalable AI literacy models. While it does not guarantee compliance with the EU AI Act AI Literacy Requirement, it reflects the collective direction of responsible AI actors. In that spirit, Credo AI is proud to contribute our practices and learn from others in the AI ecosystem. By making AI literacy core to enterprise culture, we are helping organizations navigate complexity, mitigate risk, and seize opportunity, without compromising trusted AI.
For Credo AI and our clients, AI literacy is not an auxiliary function, it’s a governance lever, a trust multiplier, and a competitive differentiator, that leads to lasting paradigmatic cultural and business change.
Reach out to us today to find out more about how your enterprise can adopt AI with confidence - using our AI Governance Academy or AI Governance Platform.
DISCLAIMER. The information we provide here is for informational purposes only and is not intended in any way to represent legal advice or a legal opinion that you can rely on. It is your sole responsibility to consult an attorney to resolve any legal issues related to this information.
